Ember Poutama
Residential Dual Diagnosis Programme (Level 4)

Ember Poutama

Ember Poutama is a Level 4 dual diagnosis residential programme for adults experiencing both mental health and substance use challenges. 

Ember Poutama

Who We Are

Ember Poutama is a Level 4 dual diagnosis residential programme for adults experiencing both mental health and substance use challenges.
The service provides a group-based programme supported by 1:1 key-working, using therapeutic frameworks such as Cognitive Behavioural Therapy (CBT), Motivational Interviewing (MI), trauma-informed and person-centred practice.
The programme supports each client holistically, focusing on strengths, goals, and individual recovery journeys.

Where We Are Based

Swanson, Waitākere

Our Accommodation

  • 8 beds for adults aged 18 years +
  • 24/7 staffed residential environment

Duration of Stay

  • 12 months +  

What We Offer

  • Group sessions covering relapse prevention, emotional regulation, mindfulness, and life skills
  • One-to-one key-working focused on personal goals, barriers, and strategies for change
  • Relapse prevention and resilience-building supports
  • Alcohol and other drug (AOD) recovery skills and harm-reduction education
  • Social-skills development and communication support
  • Whānau-inclusive planning and facilitated family sessions
  • Cultural support through Ember’s Te Ahi Kaa – access to kaumātua/kuia, tikanga-based practices, and cultural identity strengthening
  • Vocational and educational support through goal setting and external referrals
  • Aftercare and supported transition, including links to community services and peer-support networks

How to Get in Touch

  • Contact: Lucille Martin
  • Phone: 027 700 4762
  • Email: lucille.martin@ember.org.nz
  • Website: https://ember.org.nz
  • Operating Hours: 24 / 7

Get in contact with us!
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